Return & Refund Policy

Welcome to Saadi Collections. We value our customers and strive to provide the best shopping experience. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

We accept returns within 7 days of delivery under the following conditions:

  • The item received is damaged or defective
  • Wrong product was delivered
  • Product has a manufacturing issue

Conditions for Returns

To qualify for a return:

  • The product must be unused, unwashed, and in original condition
  • Original tags and packaging must be included
  • Proof of purchase or order number is required

Non-Returnable Items

The following items cannot be returned:

  • Used or washed products
  • Products damaged after delivery
  • Sale or discounted items
  • Items without original packaging

Refund Process

Once we receive and inspect the returned item:

  • You will be notified regarding approval or rejection
  • Approved refunds are processed within 5–7 business days
  • Refunds will be issued via bank transfer or original payment method

Exchange Policy

We only replace products if they are defective, damaged, or incorrect.

Shipping Costs

Customers may be responsible for return shipping charges unless the mistake was from our side.

Order Cancellation

Orders can only be canceled before shipment. Once shipped, cancellation requests may not be accepted.

Contact Us

For any return or refund-related questions, contact us:

Email: saadipak4@gmail.com

Privacy Policy

Welcome to Saadi Collections. Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, and protect your data.

Information We Collect

We may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details
  • Order history

How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Communicate order updates
  • Improve customer support
  • Enhance website functionality and shopping experience
  • Send promotional offers or updates (optional)

Data Protection

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to:

  • Improve browsing experience
  • Save user preferences
  • Analyze website traffic and performance

Third-Party Services

We may share limited information with trusted third parties such as:

  • Payment gateways
  • Courier and delivery partners
  • Website analytics providers

These services only use your information for order processing and service improvement.

Information Sharing

We do not sell, trade, or rent your personal information to any third party.

User Rights

Customers may request to:

  • Access their personal data
  • Correct inaccurate information
  • Request deletion of personal information

Policy Updates

Saadi Collections reserves the right to update or modify this policy at any time without prior notice.

Contact Us

If you have questions regarding this Privacy Policy, contact us:

Email: saadipak4@gmail.com